Refund Policy

1. Overview

This Refund Policy explains how refund requests relating to purchases made through AI Image Studio are handled.

2. Digital Credits

AI Image Studio provides digital credits that can be used to access image-generation features. Because credits are digital products that may be made available shortly after payment, refund eligibility may depend on whether purchased credits have already been used and on applicable consumer-protection laws.

3. Refund Requests

If you believe a purchase was made in error, was charged incorrectly, or was affected by a technical problem, please contact us as soon as possible with sufficient information to identify the transaction.

Refund requests are reviewed based on the circumstances of the purchase, usage of the purchased credits, applicable law, and the payment provider's requirements.

4. Used Credits

Where permitted by applicable law, purchases that have already been substantially or fully consumed through use of the purchased credits may not be eligible for a full refund.

5. Duplicate or Incorrect Charges

If you believe you were charged more than once for the same intended purchase or charged an incorrect amount, please contact us so the transaction can be investigated.

6. Payment Processing

Payments are processed through Paddle. Approved refunds may be processed through the applicable payment infrastructure and may take additional time to appear on your original payment method.

7. Consumer Rights

Nothing in this Refund Policy is intended to limit any mandatory refund, cancellation, or consumer rights that apply to you under applicable law.

8. Contact

To request assistance with a purchase or refund, please use the contact information provided on the AI Image Studio website and include the email address associated with your account and any relevant transaction information.